Direct Technical Help Without a Mandatory Subscription
Sometimes a technical issue is urgent or only an hour of developer expertise is needed. We provide fast, straightforward assistance without long-term contract obligations.
Ideal for quick emergencies, DNS settings, Hostpoint configurations, mail issues or minor CSS corrections.
- Immediate assessment & remote assistance
- No contract commitment, no minimum term
- Direct contact with a Swiss developer
Comprehensive assistance with web projects, programming, debugging, interface troubleshooting or CMS maintenance.
- Transparent, fair time tracking
- No minimum volume, no project obligation
- On-site support (Zug region) or remote
- Experienced with Swiss hosting infrastructures
Typical support areas where we can help:
Hosting, Domains & DNS
Setup and troubleshooting for Hostpoint, Infomaniak, Cyon, Cloudflare or Switch.
Email & Deliverability
Configure SPF, DKIM and DMARC records so that business emails do not end up in spam.
Bug Fixing & CSS
Correct display issues on smartphones, adjust layouts or repair broken scripts.
Security & SSL
Activate SSL certificates, enforce HTTPS and correctly set security headers.
Why No Subscription Lock-In Is Our Distinguishing Feature
Many agencies charge monthly retainers of CHF 500 to 1,500 even when no support is needed. We believe good Swiss partnerships are built on trust and payment for actual work delivered.
Contact Technical Support →Secure Remote Maintenance by Appointment
For suitable technical issues, assistance can also be provided via a secure remote access session by appointment. Access is granted only with the customer’s explicit approval.
The process is straightforward: after a brief telephone or written problem analysis, an appointment is scheduled. At the agreed time, you launch the remote access software and actively grant the connection. Once the issue is resolved, the session is ended.
- ✓ Only with explicit customer approval
- ✓ No unattended permanent access
- ✓ Encrypted connection
- ✓ Same transparent hourly billing
Technical Support
How is technical support charged?
Targeted 30-minute technical help costs CHF 79. Standard technical support is charged at CHF 149 per hour based on the actual effort.
Can I clarify just one technical question?
Yes. The 30-minute support option is intended for clearly scoped technical questions and short assistance.
What should I prepare for an enquiry?
A short description, the affected website or application and specific error messages help with the initial assessment.